Program
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9:00 pm – 10:30 am
1:00 pm – 5:00 pm |
Tennis Clinic
UStiA president Peter Evans is putting together a tennis clinic with one of the tennis professionals and would love for you to join. Cost is $45 per person, and tennis racket rentals are available for $10. If you are interested in joining, please email Shannon Sperati so we can hold a spot for you. Registration/Information Desk
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TBD
Ballroom Foyer |
1:30 pm – 3:30 pm
1:30 pm – 2:30 pm
2:30 pm – 3:30 pm |
Committee Meetings
Open to all current members and those interested in joining. Technology Committee Law and Regulations Committee Claims Committee Communications Committee Travel Medical Committee Research Committee Medical Transport Committee Membership Committee |
Gardenia Hibiscus Jasmine Lantana Gardenia Hibiscus Jasmine Lantana |
3:30 pm – 5:30 pm
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Board of Directors Meeting
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Salons BC
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6:30 pm – 8:00 pm
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Welcome and New Member Reception
All attendees are invited to come and celebrate UStiA's membership growth. Connect with old friends and welcome new members. |
Sunrise Terrace
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10:00 pm – Midnight
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Hospitality Hour
Join colleagues you haven’t seen since Newport Beach and mingle at the R Bar! |
R Bar (located within the hotel)
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7:00 am – Noon
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Registration
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Ballroom Foyer
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7:15 am – 8:30 am
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Continental Breakfast
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Sunrise Terrace
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8:30 am – 8:45 am
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Welcoming Remarks and Conference Overview
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Salons 1-4
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8:45 am – 10:00 am
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The Biggest Mistakes in Travel Marketing
Doug Lansky, author of 10 books, including two for Lonely Planet and three for Rough Guides; weekly syndicated travel columnist in over 40 newspapers for five years; former Travel Channel show host and correspondent for Public Radio's Savvy Traveler show, will use his knowledge of today's traveler to help UStiA and our members better understand current perceptions of our industry and how to harness the power of consumer connections.
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Salons 1-4
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10:00 am – 10:15 am
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Break
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Fiesta Patio
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10:15 am – Noon
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Annual Membership Meeting
This is a closed session for UStiA Members only. |
Salons 1-4
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Noon – 1:00 pm
1:00 pm – 5:00 pm
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Lunch
Golf Tournament
Buses will depart at 12:15 pm from the hotel lobby. Pre-registration is required — $275/player. The Indian Wells Golf Resort—Celebrity Course (44-500 Indian Wells Lane, Indian Wells, CA 92210) is located 10 minutes (5.7 miles) from the resort. Tournament will begin at 1:00 pm. Golfers will be provided a box lunch at the course. |
Sunrise Terrace
Indian Wells
Golf Resort Celebrity Course |
2:00 pm – 4:00 pm
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Margarita and Guacamole Demo
We’re “mixing” it up this year! After our Mexican-themed lunch, join us and learn how to make the perfect guacamole and mix up the best margaritas. Enjoy the food and drink and add it to the list of what you learned at our Conference! |
Sunrise Terrace
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6:00 pm – 8:00 pm
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Presidential Cocktail Reception
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Starlight Terrace
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10:00 pm – Midnight
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Hospitality Hour
Enjoy another evening networking and catching up! |
R Bar (located within the hotel)
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7:00 am – Noon
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Registration
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Ballroom Foyer
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7:15 am – 8:30 am
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Continental Breakfast
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Sunrise Terrace
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8:30 am – 8:45 am
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Welcoming Remarks and Daily Overview
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Salons 1-4
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8:45 am – 10:00 am
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Working Together to Improve Our Brand and the Customer Experience
Industry Leaders Panel Join panelists and moderator in an engaging discussion about current perceptions and opinions of the travel insurance industry brand, what the travel insurance industry does well and where it could improve, and how UStiA can best engage with their members in helping to improve the customer experience. In addition, panelists will look at exploring emerging markets, including the challenges and opportunities for the future of travel in Cuba. Moderator:
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Salons 1-4
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10:00 am – 10:15 am
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Break
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Fiesta Patio
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10:15 am – 11:00 am
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Six Keys to Success
Is the latest regulatory environment bringing you down? This too shall pass. But while we’re waiting, who better to teach us how to achieve success by overcoming obstacles than Karl Mecklenburg, who will offer inspiration on how to make it through with focus, humor, leadership, and teamwork. Karl Mecklenburg went from being a college walk-on and 12th round draft choice to an NFL career that included three Super Bowl and six Pro Bowl appearances. Mecklenburg was arguably the most versatile player in the NFL, playing all seven defensive front positions, often in the course of a single game. He was selected as the AFC Linebacker of the Year and AFC Player of the Year and has been a Pro Football Hall of Fame Semifinalist each of the last four years.
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Salons 1-4
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11:00 am – 11:15 am
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Break
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Fiesta Patio
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11:15 am – Noon
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Regulatory Update
Learn about the status of UStiA’s regulatory outreach, including the latest information regarding the adoption of the Producer Model Licensing Act and other initiatives.
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Salons 1-4
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Noon – 3:00 pm
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Lunch & Networking Event
Network during lunch and then take the time after to connect with colleagues by using UStiA’s new meeting app to set appointments. |
Sunrise Terrace
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6:00 pm – 7:00 pm
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Farewell Cocktail Reception
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Starlight Terrace
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7:00 pm – 9:00 pm
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Closing Dinner and Ceremonies
Enjoy dinner while we wrap up the conference housekeeping and find out where we’ll be heading to in 2017! |
Starlight Terrace
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9:00 pm – Midnight
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Dancing and Cocktails
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Fiesta Ballroom, Salons 1-4
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6:30 am – 10:00 am
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Safe Travels Breakfast
Grab and go breakfast. Safe Travels! |
Sunrise Terrace
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